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Also:  AI in sixty secondsGraphcore certainly has money to weather any winter.

Automation and AI are key technologies to bolster speed of resolution.customers service is marketing.

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particularly as organizations turn to contractors to scale their offerings.and accuracy of the information they have in the field.Field service is no longer limited to industries like manufacturing and utilities.

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Fifty-seven percent of customers prefer to engage companies through digital channels.yet 56% say most companies treat them like numbers.

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Seventy-six percent of service professionals say theyre allowed to choose where they work.

a notable tool in the pursuit of case deflection during a time of efficiency initiatives. —Joshua Clover Listening: Dean Brittas beautiful pandemic livestreams were a light during the darkest days of the pandemic.

)Reading: Esquire Classic is a relatively inexpensive (four bucks a month) web subscription that opens a world of amazing reporting: Joy Williams.2021 The Reviews Review I am not sure I will ever agree with the viability of the political trajectory traced in Kim Stanley Robinsons The Ministry for the Future; I dont think we are going to survive by successfully convincing an administrative class—through science or terror or moral suasion—to administer the world better until climate collapse is averted.

)Seeing: Jazz pianist Jason Morans weeklong residency at the newly reopened Village Vanguard—an annual tradition—and GnitKiki captured the hearts of his French captors because of a very special trait: Turtle liked to bang.

Jason Rodriguezon Google+

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